Digital Experience

Digital Experience

From customer needs to business results

Digital Products People Trust, Use and Return To


We design digital products that make complex tasks easier for customers, employees and business partners. Our work starts with a clear understanding of how people use a product, what the organization needs it to achieve, and the technical environment in which it will operate.

Bringing together research, product strategy, UX and UI design, service design, behavioral design and design systems, we work across the full product lifecycle. Our designers collaborate directly with business, product and development teams, so design decisions remain grounded from discovery through delivery and continued development. The result is a product that is clear to use, practical to build, and able to evolve over time.


30 + Designers

100 + Digital Products

10 + Years of Experience

10 + Industries


Our Services

Product Discovery & Strategy

We turn early ideas, business goals and user needs into a clear product direction. Research and workshops help define the problem, priorities, and roadmap before design begins.

UX Research & Testing

We study how people use a product, where they struggle and what they expect from it. Testing throughout the design process helps replace assumptions with evidence.

UX & UI Design

We translate complex tasks and information into clear user flows and interfaces. Each design is shaped around the product’s purpose, brand, and technical requirements.

Service Design

We look beyond individual screens to understand the service as a whole. By examining its channels, processes, and people together, we identify gaps and improve how each part works with the others.

Design Systems

We create reusable components, principles, and guidelines that bring consistency across products. This gives design and development teams a shared foundation as the product grows.

Behavioral Design & Gamification

We use behavioral insights to help people take action and continue using a product. Where appropriate, game mechanics can make progress visible and encourage participation.

AI & Agentic Experience Design

We design how people interact with AI-powered products and agents. Clear controls, feedback, and approval points keep users informed and in control.

Product Evolution & Design Support

Our designers work alongside product and development teams to improve existing journeys, design new features, and respond to changing needs. We provide dedicated design support that can continue beyond launch and adapt as the product develops.

AI for Design and Design for AI

We use AI across research synthesis, concept exploration, prototyping, and design system documentation to reduce the time spent on labor-intensive work. This allows our designers to compare more directions and test ideas earlier, helping clients move from initial questions to informed product decisions faster. Context, judgment, and final quality remain with our team.

We help clients define how people and agents work together within a product. Our teams design what each agent can do, what information it can access, when it must ask for approval, and how users can review, correct, or take over its work. This gives users a clear and controllable experience while giving organizations the governance and traceability agentic products require.


How We Work with You

Discovery

Good product decisions begin with evidence. Research, workshops, and analysis create a shared understanding of users, business goals, and technical realities before a direction is set.

Design

Design makes ideas visible and decisions testable. Concepts are explored early, tested with users, and refined with input from business stakeholders and development teams.

Delivery

Delivery is part of the design process, not where it ends. Close collaboration with product and development teams helps preserve design intent, resolve issues early, and improve the product after release.

References


We'd love to hear from you!

Got a question or project in mind?

Tell us about it, and our team will get back to you.

☎ +90 212 346 20 02 - ✉ info@adesso.com.tr

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